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The purpose of this paper is to describe the multi-tiered framework supported by the NDLTD-Taiwan systems to achieve the collaboration and cooperation with universities and colleges in building electronic theses collection in Taiwan.

The paper describes the outcomes of multi-tiered framework, its user roles, tasks, and thesis-specific workflow, as well as the function for simulating user roles.

The framework is the result of supporting both the two-tiered and the three-tiered frameworks on the NDLTD-Taiwan systems platform. The design guidelines emerged out of the outcomes of task analysis.

The multi-tiered design not only accommodates graduation procedures for member universities and colleges, but also supports bibliographic control and collections building.

The paper shows that the multi-tiered design, which emerged out of the existing theses processes of member institutions, is inclusive. The framework allows member universities and colleges to choose an appropriate framework, either two-tiered or three-tiered, for managing their e-theses processes. In addition, role simulation allows the NCL administrator to reproduce problems encountered by the users to help troubleshooting.